SHIPPING RATES --DOMESTIC
Shipping charges are based on the only HONEST policy we know. Shipping is based on the weight of your package. All carriers base their rates on the weight of a package and the distance it is traveling. We do the same. We don't charge shipping based on the dollar value of the merchandise you are buying.
SHIPPING TIMES
Due to the nature of our products and custom scenting, each order can take up to 72 hours to complete and will be shipped on the next shipping day.
Custom soap orders can take up to 2-3 weeks to manufacture
Shipping days are Monday-Friday.
**Please note that during Sales and Holidays it could take longer to process and ship orders.
RUSH SHIPPING FEES
ORDER TRACKING
All orders submitted via Online Ordering and shipped through UPS/USPS will have an automatic email notification of the tracking number. Allow UPS 7 to 10 business days, and USPS 7 to 21 business days, to deliver your package. Canadian, AK and HI orders take longer than 48 contiguous state shipments and orders being shipped outside the US and Canada take the longest.
REFUSED SHIPMENTS
ADDRESS CORRECTION CHARGES
Any packages returned to us due to an incomplete address on the order will incur additional shipping charges to re-ship the package. Shipping charges are not refundable for a returned package due to incomplete addresses, no exceptions.
Thank you for your support. We greatly appreciate the opportunity to serve you.